becon-small-logo

MOBILE DISPATCHING FOR FIRE SERVICES

Dispatch and coordinate firefighters on any phone

Send alerts from the fire station anywhere

Beacon is a text message-based emergency dispatching platform for emergency responders and agencies that need better communications.

Designed by Trek Medics International, Beacon makes fire service dispatching possible anywhere there’s a mobile phone signal by relaying requests for emergency assistance as text messages to the nearest trained responders — with or without internet and on any mobile phone. Beacon automates the dispatching process by guiding the nearest available fire department personnel to quickly locate, triage and request additional fire service resources when necessary.

Beacon also has two response modes: One with medical transport options and the other without.

Beacon: Despacho de Emergencia - Disponible en el App Store
Beacon: Despacho de Emergencia - Disponible en Google Play

* Step 5 “Confirm Transport” is included in the EMS sequence for fire departments with EMS response. Fire departments without EMS response can change the settings to remove the Hospital Transport option.

Launch The Beacon Platform Today

1. CREATE AN AGENCY ACCOUNT

If you’re an Agency Manager and would like full access to the Beacon platform, click on the button below and register today!

2. INSTALL THE RESPONDER MOBILE APP

If you’re a responder with an agency that’s already using the Beacon Dispatch platform, download the Beacon Mobile App today for iOS or Android by clicking the link below!

consiguelo-en-google-play_esp-1
download_on_the_app_store_badge_us-uk_135x40-1

Still Have Questions?

If you’re looking for help setting up Beacon, watch the videos below. If you have questions about Beacon operations, read our manuals and FAQ. If you still have questions, send us an email using the contact form below.

Beacon helps fire departments overcome three fundamental challenges in delivering rapid response whenever it’s needed:

1. BEACON COORDINATES FIRE FIGHTERS IN OR OUT OF THE STATION

Whether you’re responding from the station with five firefighters, or you’re alerting 100 volunteer firefighters in several towns, Beacon reduces the need for redundant, time-consuming and error-prone radio chatter by automating the predictable aspects of fire department dispatching through any kind of mobile phone

2. BEACON REDUCES RESPONSE TIMES

Beacon decentralizes emergency dispatching so that any fire personnel carrying a mobile phone can be dispatched to emergency incidents, enabling responders to get on scene well ahead of the fire engine and giving them the ability to request additional resources from their own phones

3. BEACON REDUCES TECHNOLOGY COSTS

Mobile phones have radically changed the landscape and Beacon is taking full advantage of the opportunity. Whether you have legacy CAD systems, or you have no system, Beacon offers a comprehensive dispatching solution that will easily integrate with whatever existing communications you have

EMERGENCY PROFILES

Faith James, Tanzania Rural Health Movement Project Manager

Partners Tanzania Tanzania Rural Health Movement

Monthly Operations Meeting in Iringa, Tanzania

Tanzania Tanzania Rural Health Movement

Puerto Plata, Dominican Republic

Dominican Republic Injury Rescate Ambar

Finias Joel, Responder of the Year

Prehospital Emergency Care Tanzania Tanzania Rural Health Movement

7299: Motorista Atropellado / Motorcycle Collision

CBV - Compañía 69 Guatemala Injury

7133: Camión Volcado / Vehicle Rollover

CBV - Compañía 69 Guatemala Injury Partners Prehospital Emergency Care

New Program in Iringa, Tanzania

Iringa Partners Prehospital Emergency Care Tanzania

6390: Colisión de Motoconcho / Motorcycle Collision

Dominican Republic Injury Prehospital Emergency Care Rescate Ambar

5967: Colisión de Autobus / School Bus Collision

Dominican Republic Injury Prehospital Emergency Care Rescate Ambar

5541: Incendio en la Ciudad del Sol / Fire in Sun City

Bomberos de Verón-Punta Cana-Bávaro Dominican Republic Fire

Semana Santa 2018

Dominican Republic Injury Prehospital Emergency Care Rescate Ambar

5215: Stab to the Abdomen

Tanzania Tanzania Rural Health Movement

5205: Rescate de Inundaciones / Flood Evacuations

Disaster Response & Recovery Dominican Republic Evacuation Rescate Ambar Search & Rescue

4932: Mujer Embarazada / Pregnant Woman

Bomberos de Manzanillo Dominican Republic Prehospital Emergency Care

5 Preguntas a un Bombero de Manzanillo

Bomberos de Manzanillo Dominican Republic Fire

5 Preguntas a un Paramédico de Puerto Plata

Dominican Republic Prehospital Emergency Care Rescate Ambar

4787: Niño con Quemaduras / Child with Burns

Bomberos de Manzanillo Dominican Republic Prehospital Emergency Care

4696: Fuego en Copey / Structure Fire in Copey

Bomberos de Manzanillo Dominican Republic Fire

4681: Multiples Víctimas / Multi-Casualty Incident

Dominican Republic Injury Prehospital Emergency Care Rescate Ambar

2017 Bodaboda Emergency Responders of the Year – Tanzania

Prehospital Emergency Care Tanzania Tanzania Rural Health Movement

4499: Rescate en la Carretera Copey-Manzanillo

Bomberos de Manzanillo Dominican Republic Injury Prehospital Emergency Care

4479: Motorcycle vs. Pedestrian

Injury Prehospital Emergency Care Tanzania Tanzania Rural Health Movement

4432: Bombero Voluntario Herido

Bomberos de Guayubín Dominican Republic Injury Prehospital Emergency Care

4428: Multi-Casualty Minibus Collision

Dominican Republic Injury Prehospital Emergency Care Rescate Ambar

4326: Motorcycle Collision

Injury Mwanza Fire & Rescue Force Prehospital Emergency Care Tanzania Tanzania Rural Health Movement

3868: Hurricane Maria Evacuation in Maimon

Disaster Response & Recovery Dominican Republic Rescate Ambar Search & Rescue

3840: Vehicle Rollover into Río San Marcos

Dominican Republic Rescate Ambar Search & Rescue

3013: Motorcycle Collision

Dominican Republic Injury Prehospital Emergency Care Rescate Ambar

2936: Dormitory Fire 2

Fire Mwanza Fire & Rescue Force Tanzania Tanzania Rural Health Movement

2936: Dormitory Fire 1

Fire Mwanza Fire & Rescue Force Tanzania

2943: Inundación

Disaster Response & Recovery Dominican Republic Evacuation Rescate Ambar Search & Rescue

Reunión de Bomberos

Bomberos de Guayubín Disaster Response & Recovery Dominican Republic

2871: Pregnant Woman Falls from Motorcycle

Dominican Republic Injury Maternal and Child Health Prehospital Emergency Care Rescate Ambar

Childbirth on the Football Pitch

Maternal and Child Health Prehospital Emergency Care Tanzania Tanzania Rural Health Movement

Bomberos de Guayubín, República Dominicana

Bomberos de Guayubín Dominican Republic Partners

1500: Accidente en la Curva de Nene

Bomberos de Manzanillo Dominican Republic Injury Prehospital Emergency Care

1106: Street Vendor is Struck by Motorcycle Driver

Injury Mwanza Fire & Rescue Force Prehospital Emergency Care Tanzania Tanzania Rural Health Movement

1042: Entrapment

Injury Mwanza Fire & Rescue Force Prehospital Emergency Care Tanzania Tanzania Rural Health Movement

Tanzania Rural Health Movement

Partners Tanzania Tanzania Rural Health Movement

Bomberos de Manzanillo – Papillo Salcedo, República Dominicana

Bomberos de Manzanillo Dominican Republic Partners

becon-small-logo

HOW IT WORKS

FIRE RESCUE RESPONSE

1. EMERGENCY ALERT

A dispatcher receives a call from a witness to an emergency incident, collects their information and sends it as a text message alert to all available responders.

2. RESPONDER DISPATCH

After receiving replies from available resources, Beacon determines the nearest and most appropriate vehicles and personnel according to the dispatchers criteria, and instructs those responders to proceed to the incident location

3. CONFIRM ON-SCENE

Once the responders have located the patient(s), they inform Beacon that they are on-scene.

4. REQUEST MORE RESOURCES

The first responder to confirm arrival on-scene is marked as “Incident Commander’ and is given the option to request additional resources according to needs encountered on-scene.

5. HOSPITAL TRANSPORT*

When transport has been confirmed, the responder indicates to Beacon which facility they’ll be going to, with how many patients, and what their expected arrival will be.

6. PATIENT HANDOVER

While the patient is being transferred to the appropriate facility and advanced notification message is sent to the receiving hospital, including additional options for online medical direction.

* Step 5 “Confirm Transport” is included in the EMS sequence for fire departments with EMS response. Fire departments without EMS response can change the settings to remove the Hospital Transport option.
Tanzania Rural Health Movement and Trek Medics partner to improve prehospital emergency care in Mwanza, Tanzania