Deliver Emergency Care Anywhere

Read How Trek Medics is Responding to Covid-19

Our Mission

Trek Medics is dedicated to reducing preventable death and disability by improving access to emergency care for at-risk and vulnerable populations through innovative mobile phone technologies.

We do this primarily through our Beacon Emergency Dispatch Platform

Beacon Emergency Dispatch Logo - White Transparent No Title



Beacon is a text message-based emergency dispatch platform for emergency responders and agencies that need better communications.

Designed by Trek Medics International, Beacon makes emergency dispatch possible anywhere there’s a mobile phone signal by relaying requests for emergency assistance as text messages to the nearest trained responders — with or without internet on any mobile phone. Beacon works as a wireless emergency alert system and automates the dispatching process by guiding the nearest available emergency care providers to quickly locate, treat, and transport emergency victims to healthcare facilities.

And now you can set it up on your own.


Beacon was built to improve access to emergency care anywhere.

To do that, we had to build a new emergency dispatch platform for the digital age. Something that was flexible, yet robust. Something that could stand alone on its own, but would also integrate easily with legacy computer-aided dispatch (CAD) systems. Above all, we had to build something that could be used on any phone, with or without internet — that meant in the cloud with a backup on the ground.

Today, with the release of our new Beacon Emergency App for iPhone and Android platforms, and the launch of the new do-it-yourself dispatch portal, we’re confident Beacon is the most complete dispatching platform available today at the most affordable rate.

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We’re Hiring!


We’re seeking a seasoned and ambitious professional to join our leadership team in the execution and management of the organization’s field programs, software development, administrative operations, and business development activities globally


Trek Medics was born in the back of an ambulance when its founder, Jason Friesen, realized his career as a paramedic wasn’t offering too many options to work outside the ambulance. Not wanting to leave the skills he’d learned behind, he headed south of the U.S.-Mexico border to see how ambulance systems were developed where resources were hard to come by. In Tijuana, he saw how a very high-volume urban system could deliver quality care with moderate resources, but outside the big city it was evident how rural communities were more reliant on informal response systems to get help when it was needed. Intrigued by the dignity and self-reliance of these “primitive” services, and the last-resort safety net they provided, Jason was convinced there were more efficient ways to build EMS systems without all the resources typically used — and there were clearly local community member who were already making it work. Seizing on the opportunity, he started researching prehospital systems development in low-resource settings, put up a web site to start collecting and compiling the data, observations, and links he was finding, and almost overnight people started reaching out, presenting him with new opportunities to improve emergency medical systems in far-flung places. In the course of doing so, Jason felt like he was pulling back the curtain, every so slightly, on what was turning out to be one of modern society’s greatest challenges: How does a community guarantee its people a reliable way to get help whenever it was needed? Or more practically, what’s the quickest way to the hospital anywhere   It turned out this was a question most communities in developing countries still hadn’t come up with a uniform answer to.

With the generous support of:

Cisco Systems Corporate Social Responsibility
The World Bank awards Trek Medics Impact Fund grant
Open Road Alliance
USAID Funds Expansion of Trek Medics' Community Emergency Services in Rural Dominican Republic Awards Trek Medics Global Impact Award
Peery Foundation
Vision Point Systems
Columbia Business School Tamer Center for Social Enterprise - Trek Medics International
Cardinal Health Foundation
Baker Botts LLP
global alliance road safety ngos logo

Trek Medics Team

Profiles in prehospital emergency care

Emergencies dispatched to the responders and volunteers active on the Beacon platform

10707: Overdose / Sobredosis

Overdose Puerto Rico

Faith James, Tanzania Rural Health Movement Project Manager

Partners Tanzania Tanzania Rural Health Movement

Monthly Operations Meeting in Iringa, Tanzania

Tanzania Tanzania Rural Health Movement

Finias Joel, Responder of the Year

Prehospital Emergency Care Tanzania Tanzania Rural Health Movement

7299: Motorista Atropellado / Motorcycle Collision

CBV - Compañía 69 Guatemala Injury

7133: Camión Volcado / Vehicle Rollover

CBV - Compañía 69 Guatemala Injury Partners Prehospital Emergency Care

Still Have Questions?

If you’re looking for help setting up Beacon, watch the videos below. If you have questions about the Beacon platform, visit our Support page. If you still have questions, send us an email using the contact form below.

Support 9-1-1 Where There is None

Trek Medics is a 501(c)(3)-registered nonprofit organization

What can Beacon do for you?

Send us an email to share how you think Beacon can help your service.

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Motorista Atropellado Guatemala