INTER-FACILITY PATIENT TRANSFER NETWORKS

ON-DEMAND TRANSPORT FOR PATIENT REFERRALS

Beacon helps you coordinate patient referrals between facilities and save time

Beacon Emergency Dispatch Platform

An efficient and reliable inter-facility transfer network has three basic elements:

1. RIGHT PATIENT

Mother with Child in Clinic Post-Earthquake Haiti

2. RIGHT VEHICLE

Beacon - Despacho de Bomberos

3. RIGHT FACILITY

Emergency Room, Petit Goâve, Haiti

Beacon ensures all three elements are coordinated as efficiently as possible, allowing doctors and healthcare administrators to more effectively allocate resources for patient referrals at all times.

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1. CREATE AN AGENCY ACCOUNT

If you’re an Agency Manager and would like full access to the Beacon platform, click on the button below and register today!

  • Beacon Emergency Dispatch Platform Dashboard v2.4

2. INSTALL THE RESPONDER MOBILE APP

If you’re a responder with an agency that’s already using the Beacon Dispatch platform, download the Beacon Mobile App today for iOS or Android by clicking the link below!

Initial Alert flooding - Beacon Emergency Dispatch v2.0
Confirm on-scene flooding - Beacon Emergency Dispatch v2.0
Beacon Emergency Dispatch for iOS - Message 3: Confirm Additional Resources
Beacon Emergency Dispatch for iOS - Message 4: Confirm Transport
Beacon Emergency Dispatch for iOS - Message 5: Confirm Hospital Arrival
Beacon Emergency Dispatch - Swahili
download Beacon Emergency Dispatch on the Google Play store

STILL HAVE QUESTIONS?

If you’re looking for help setting up Beacon, watch the videos below.

If you have questions about Beacon operations, read our manuals and FAQ.

If you still have questions, send us an email using the contact form below.

Beacon Emergency Dispatch Platform

HOW IT WORKS

INTER-FACILITY TRANSFERS

download Beacon Emergency Dispatch on the Google Play store

1. DECISION

The decision to refer an acute patient to a higher-level facility is made by a doctor.

2. REQUEST

Hospital staff calls the referral network call center to request a transport vehicle.

3. ALERT

A dispatcher takes the patient’s information and sends it out as a text message to all available vehicles through Beacon.

4. CONFIRMATION

Beacon selects the nearest and most appropriate vehicle of those replying to the alert.

5. PICK-UP

The patient’s pick-up location is shared with the responding vehicle and arrival on-scene is confirmed via Beacon.

6. DELIVERY

The patient is transferred to an appropriate facility; advanced notification is sent to the receiving hospital pre-departure and/or pre-arrival.

CASE STUDY

DOMINICAN REPUBLIC

In October 2014, the first Beacon incident was dispatched by the Manzanillo Fire Department in the northwest corner of the Dominican Republic for a woman with a complicated delivery who needed to be transported to a facility with higher care 30 minutes north. Since then Beacon has been used to request and coordinate transport for hundreds of patients between more than 10 facilities using (pictured at right). The majority of these patients have been for obstetrical complications, but also regularly include referrals for orthopedic injuries and infectious disease cases like cholera, dengue and malaria. Also included here are the vehicles used as part of the overall referral network.

BEACON IN THE FIELD

Referral Footage from Beacon Deployment in the Dominican Republic

“Bringing 911 Service to the Developing World With Smartphones and Motorcycles”

eRanger Motorcycle Ambulance - Manzanillo, Dominican Republic
Photographer: Dennis M. Rivera Pichardo for Bloomberg Businessweek