MOBILE DISPATCHING FOR
PREHOSPITAL EMERGENCY CARE
Coordinate prehospital responders on any phone
Photo by Francisco Villeda Marañón with permission
9-1-1 Where There Is None
Beacon is a text message-based emergency dispatching platform for emergency responders and agencies that need better communications.
Designed by Trek Medics International, Beacon makes emergency dispatching possible anywhere there’s a mobile phone signal by relaying requests for emergency assistance as text messages to the nearest trained responders — with or without internet on any mobile phone. Beacon automates the dispatching process by guiding the nearest available emergency care providers to quickly locate, treat, and transport emergency victims to healthcare facilities.
launch the beacon platform today
1. CREATE AN AGENCY ACCOUNT
If you’re an Agency Manager and would like full access to the Beacon platform, click on the button below and register today!
STILL HAVE QUESTIONS?
If you’re looking for help setting up Beacon, watch the videos below.
If you have questions about Beacon operations, read our manuals and FAQ.
If you still have questions, send us an email using the contact form below.
Beacon helps emergency response groups overcome three fundamental challenges in delivering rapid prehospital emergency care whenever it’s needed:
1. BEACON MAKES EMERGENCY RESPONSE EFFICIENT
Whether you’re responding to one emergency incident in one town with five responders, or you’re responding to 25 emergencies in one province with 300 responders, Beacon reduces the need for redundant, time-consuming and error-prone radio chatter by automating the predictable aspects of emergency response through any kind of mobile phone
2. BEACON REDUCES RESPONSE TIMES
Beacon decentralizes emergency dispatching so that anyone carrying a mobile phone can be dispatched to emergency incidents, enabling first responders to get on scene well ahead of the ambulance and giving them the ability to manage incoming resources from their own phones
3. BEACON REDUCES TECHNOLOGY COSTS
Mobile phones have radically changed the landscape and Beacon is taking full advantage of the opportunity. Whether you have legacy CAD systems, or you have no system, Beacon offers a comprehensive dispatching solution that will easily integrate with whatever existing communications you have
HOW IT WORKS
PREHOSPITAL EMERGENCY CARE
1. EMERGENCY ALERT
A dispatcher receives a call from a witness to an emergency incident, collects their information and sends it as a text message alert to all available responders.
2. RESPONDER DISPATCH
After receiving replies from available resources, Beacon determines the nearest and most appropriate vehicles and personnel according to the dispatchers criteria, and instructs those responders to proceed to the incident location.
3. CONFIRM ON-SCENE
Once the responders have located the patient(s), they inform Beacon that they are on-scene.
4. REQUEST MORE RESOURCES
The first responder to confirm arrival on-scene is marked as “Incident Commander’ and is given the option to request additional resources according to needs encountered on-scene.
5. HOSPITAL TRANSPORT
When transport has been confirmed, the responder indicates to Beacon which facility they’ll be going to, with how many patients, and what their expected arrival will be.
6. PATIENT HANDOVER
While the patient is being transferred to the appropriate facility and advanced notification message is sent to the receiving hospital, including additional options for online medical direction.