Responders Panel

  1. Assigned Responders (colored responder icon / incident badge) assigned and responding to an incident and cannot receive new alerts
  2. Assigned Responders (green responder icon / incident badge) has not yet acknowledged assignment
  3. Available Responders (green responder icon / no incident badge) are not assigned to any incidents and can receive new alerts
  4. Opens VoIP application to call this Responder’s mobile phone (e.g., using Skype)
  5. Opens a private chat with this Responder
    • Note: If the header of the private chat room leads with “SMS”, that means the Responder is currently interacting with Beacon via SMS. If the header only shows their name, that means they are currently using the mobile app (Internet data) to interact with Beacon. Due to the nature of SMS messaging, Beacon treats the two communication modes separately.
  6. Cancel Incident Responder – It will cancel the responder’s participation in the incident and allow them to receive new incident alerts.
  7. Log out the Responder – It will change responder status from On-Duty to Off-Duty.
  8. Manage – Click to view and edit all Responder profiles, on and off duty
  9. Expand / Collapse Responder Card – Click to expand responder card to view additional information like responder status on current assigned incident.
  10. Incident Badge section – Current and future assigned incidents will display beside each responder name.
  11. Responder Tags – The tag icon will display the number of tags assigned for the responder. Hoover over it to see the list of tags. Click to view and edit all Responder profiles, on and off duty

<Previous:
Profile Menu

Send us an email to share how you think Beacon can help your service.

Not readable? Change text. captcha txt