Incidents Tab

  1. Red Map Marker – Indicates the location of an active incident. Click the marker to display a pop-up with a summary of the incident. Click the ID number in the pop-up to see the full Incident Details Page
  2. Incident Summary Card – Shows a real-time summary of an Active Incident’s progress
    1. The Red Circle shows how many responders are assigned to this incident
    2. The Green Circle shows the number of responders who have completed their involvement in the incident
  3. Incident ID Number – Clicking on the ID number brings you to the Incident Details Page, which shows a more detailed view of the incident (not necessary to view to manage active incidents)
  4. Incident Caret – Click the caret (▼) to view the incident summary, including location, description and responder status
  1. Cancel the Incident – When clicked, you will be asked to include the reason why it’s being cancelled. This explanation will be sent to all assigned responders
  2. Geo-Referenced Location – Pulled from the map provider database; when no location can be referenced, it will say “Unnamed road” or show the nearest road
  3. Incident Class, Category, and Type – Each of these can customized in the Create Incident Panel
  4. Caller’s Name and Phone Number as stated by Caller and recorded by the Dispatcher on the Create Incident Panel
  5. Incident Description
  6. Post-Assign other responders to the incident after it’s been created by clicking the dropdown and selecting the correct responders
  7. Assigned Responder Contact Information and Status – Click on the icon to center the map on their location (only possible if they are using the mobile app and have given Beacon access to their location)

Responder Tab

Next:> Settings

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