Arrival Notifications

Arrival Notifications are text messages sent by SMS to a Transport Destination, informing them of the imminent arrival of a response unit with patients or other resources after a responder confirms transport to that specific destination. Arrival Notifications include the following information:

  • The responder’s name and phone number
  • The number of patients/resources being transported, and
  • Their expected time of arrival

To add recipients to the Arrival Notification list:

  1. Click the Edit Map Marker Tool icon
  2. Select the Transport Destination you would like to receive Arrival Notifications
  3. Click Edit Info button* to display the Arrival Notification form
  4. Click New Recipient to expand the form
  5. Enter the recipient name and phone number. (For hospitals, we recommend adding medical doctors, charge nurses, and ED/A&E clerks).
  6. Click Update Info to save


*Not shown in image below

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