Hospital Notifications

Arrival Notifications are text message sent by SMS to a receiving facility, informing them of the imminent arrival of a response unit with patient(s) after a responder confirms transport to that specific hospital. Arrival Notifications include the following information:

• The responder’s name and phone number
• The number of patients being transported, and
• Their expected time of arrival

To add recipients to the Arrival Notification list:

1. Click the Edit Map Marker Tool icon
2. Select the Destination Facility you would like to receive Arrival Notifications
3. Click Edit Info to display the Arrival Notification form
4. Click New Recipient to expand the form
5. Enter the recipient name and phone number. (For hospitals, we recommend adding medical doctors, charge nurses, and ED/A&E clerks).
6. Click Update Info to save