Assigning Responders

There are four ways to assign responders to incidents.

1. Incident Creation Panel

Assigning responders through the Incident Creation panel:

  1. Select Dispatch Type Assign when creating an incident.
  2. Click on “Select Responders”
  3. On the Pop Up list, select the responders to be assigned (not shown on this image)

2. Active Incident Card

Assigning responders through the Active Incident Card page:

  1. Navigate to the Incidents tab on the dashboard, locate the incident you would like to assign responders and click the caret (▼) to expand the Incident Summary Card.
  2. Click on the “Responders +” button
  3. On the Pop Up list, select the responders to be assigned (not shown on this image)

3. Incident Marker

To assigning responders using the Incident Marker:

  1. Click on the Incident marker from the Incident you wish to assign responders
  2. Click on the “Responders +” button
  3. On the Pop Up list, select the responders to be assigned (not shown on this image)

4. Incident Details Page

Assigning responders through the Incidents Details page:

  1. Navigate to the Active Incidents tab on the dashboard, locate the incident you would like to assign responders and click on the incident number. This will open the Incidents Detail page.
  2. On the Incident Details page, navigate to the small map area displayed and follow the instructions of assigning responders using the Incident Marker.
  3. Click on the Incident marker
  4. Click on the “Responders +” button
  5. On the Pop Up list, select the responders to be assigned (not shown on this image)

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