Stay ahead of the outbreak curve

Beacon can help detect and monitor disease outbreaks before they become epidemics.

Beacon Emergency Dispatch Platform

Prehospital emergency care serves as the frontline defense against infectious disease outbreak in any public health system.


Cholera Transport Chair ©David Piet

In cases of severe cholera, patients can die in as little as four hours. Without reliable access to basic care and transport, the majority of preventable cholera deaths will occur before patients arrive at the hospital.


Ebola Virus - Beacon Emergency Dispatch
Photo by Frederick A. Murphy for the CDC

The West African Ebola outbreak was a prime example of what happens when local communities have no centralized way to report suspected outbreak cases, leaving contagious patients to go untracked until they reach the hospital, infecting untold others along the way.


Bus Collision - Haiti

Beacon’s continuous collection and monitoring of motor vehicle collision gives epidemiologists and policy makers greater access to data, enabling them to identify and mitigate traffic “hot spots” with greater certainty.

Prehospital reporting lets public health officials identify disease outbreaks earlier. In the wealthiest countries, communities can easily call a universal number like 911 to report acute disease symptoms, spurring the healthcare system into action: Patients with critical conditions are located and transported to a proper facility for diagnosis and treatment, while public health officials investigate the source of the infection to determine the need for further interventions. However, in communities without adequate prehospital care, this kind of disease monitoring and detection is limited.

Fortunately, Beacon’s text message-based reporting can decrease the time needed to detect and identify outbreaks, starting at the point of contact. Beacon both increases the chances of a patient encounter with the the healthcare system while also gathering critical information about disease patterns as soon as they are reported.

Beacon Emergency Dispatch Platform




A patient with a potentially life-threatening condition is identified in the community and the local emergency access number is contacted


A dispatcher takes the caller’s information and sends it out through Beacon as a text message to all available and appropriate responders in the community.


Beacon selects the nearest and most appropriate responders among those who reply, according to pre-determined selection criteria set by the dispatcher.


The patient’s location is relayed to confirmed responders; upon arrival on-scene, responders assess and triage the patient(s), determine the need for additional resources, and prepare for transport.


When the appropriate destination has been selected, advanced notification is sent to the receiving facility, indicating transport status and arrival updates.


Continuous epidemiological and logistical tracks the patient case from initial alert to hospital arrival, providing a wealth of data to decision-makes previously unavailable.

launch the beacon platform today


If you’re an Agency Manager and would like full access to the Beacon platform, click on the button below and register today!

  • Beacon Emergency Dispatch v3.0 Dashboard Image


If you’re a responder with an agency that’s already using the Beacon Dispatch platform, download the Beacon Mobile App today for iOS or Android by clicking the link below!

Beacon Mobile App v3.0 - Initial Alert Details
Beacon Mobile App v3.0 - Proceed to Location
Beacon Mobile App v3.0 - Confirm Additional Resources
Beacon Mobile App v3.0 - Confirm Hospital Transport
Beacon Mobile App v3.0 - Confirm Hospital Arrival
Beacon Mobile App v3.0 - Response Times Summary
download Beacon Emergency Dispatch on the Google Play store


If you’re looking for help setting up Beacon, watch the videos below.

If you have questions about Beacon operations, read our manuals and FAQ.

If you still have questions, send us an email using the contact form below.

Beacon Features:

  • Low-tech set-up A single internet connected-device is required to launch
  • Universal accessibility — Can be used on any mobile phone, whether smartphone or feature phone, with or without internet connectivity
  • Easy-to-use interface — Text message interactions require minimal input, are easily followed, and are predictable; Admin and Dispatch interface is intuitive and accessible on any device
  • Automated control – After creating the initial alert, all resource coordination is automated, eliminating the need for dispatchers to micromanage individual resources
  • Mixed dispatching — Assign specific resources and/or crowdsource responders from the nearest available

Disease Outbreak Features:

  • Surveillance — Allows for passive epidemiological surveillance for acute disease outbreaks
  • Mapping — Spatial mapping of potential outbreak clusters
  • Data collection and integration— Centralized collection of epidemiological data that can be integrated with other platforms to inform public health response and policies
  • Tiered dispatch — Create specific response groups according to type, kind, capabilities, skills and training to ensure efficient allocation of available resources