Improving access to social services that formal responders are unable or under-equipped to provide
Every community has members who can provide specialized support and services, but will never be alerted by the formal 9-1-1 system.
Our Beacon dispatch platform is changing that.
Whether community responders are being alerted by the local dispatch center, or are self-dispatching to emergencies, Beacon makes it possible to alert, coordinate and track community responders who have specialized skills, training and experience to offer.
Included here are links to stories about how Beacon is making innovative community policing and response networks possible.
Beacon is just the innovation to quickly connect community members who can provide social and support services that formal responders can’t.
Project Safe 417 now open 24/7 to help domestic violence victims
“This is what community policing can look like. We are doing exactly what society is asking for: give police the role they are good at, which is getting the scene safe, and then allow those of us with the expertise and the access to resources to work with the victims.”
How Beacon enables community-based response networks
Beacon’s flexibility allows a wide range of different response groups to alert, track and coordinate local networks. Here’s a general overview of how Beacon can help your community engage local responders. If you don’t see what you’re looking for, send us an email — we’ll help you figure out what’s needed!
- EMERGENCY IS REPORTED
A witness identifies a need for urgent, rapid support (e.g., an overdose, a domestic crisis, a mental health crises, et al)
- RESPONSE DISPATCH
A dispatcher receives the call from the witness, enters the incident location and other essential information into Beacon and sends it as a text message alert to the appropriate community responders (e.g., outreach workers equipped with naloxone, crisis counselors, mental health specialists)
- COMMUNITY RESPONSE
Community responders reply to the alert indicating their availability; Beacon determines the nearest and most appropriate resources and personnel instructs them to proceed to the location
- CONFIRM ON-SCENE
Responders locate the victim and update the dispatcher through Beacon, ensuring accountability and maintaining open communications should more resources be needed
- ASSISTANCE ON-SCENE
Once on-scene, community responders are able to provide specialized support and services (e.g., naloxone administration, access to shelter and counseling, referrals to specialized care, et al)
- INTERVENTION, TRANSPORT OR RELEASE
If necessary, responders are able to offer access to additional off-site services, counseling or transport to an appropriate medical facility