Beacon Emergency Dispatch

COMMUNITY PARAMEDICINE

Mobile Integrated Dispatching for Alternative Delivery Models

Sometimes medics are needed, but ambulances aren’t

Not everybody needs to go to the hospital: sometimes it’s better to treat patients at home; often times the ambulance just isn’t needed.

 

Beacon decentralizes emergency dispatching so that prehospital providers don’t have to be on the ambulance to ensure quality coordination.

 

If you’re a community paramedicine program, chances are you’re looking to keep your operations as lean and cost-effective as possible. As far as your dispatching needs are considered, the mobile phones in your providers’ pockets should be all you need to get the right medic to the right patient at the right time.

launch the beacon platform today

1. CREATE AN AGENCY ACCOUNT

If you’re an Agency Manager and would like full access to the Beacon platform, click on the button below and register today!

  • Beacon Emergency Dispatch v3.0 Dashboard Image

2. INSTALL THE RESPONDER MOBILE APP

If you’re a responder with an agency that’s already using the Beacon Dispatch platform, download the Beacon Mobile App today for iOS or Android by clicking the link below!

Beacon Mobile App v3.0 - Initial Alert Details
Beacon Mobile App v3.0 - Proceed to Location
Beacon Mobile App v3.0 - Confirm Additional Resources
Beacon Mobile App v3.0 - Confirm Hospital Transport
Beacon Mobile App v3.0 - Confirm Hospital Arrival
Beacon Mobile App v3.0 - Response Times Summary
download Beacon Emergency Dispatch on the Google Play store

STILL HAVE QUESTIONS?

If you’re looking for help setting up Beacon, watch the videos below.

If you have questions about Beacon operations, read our manuals and FAQ.

If you still have questions, send us an email using the contact form below.

Beacon Emergency Dispatch Platform

HOW IT WORKS

COMMUNITY PARAMEDICINE

1. LOW-ACUITY REPORT

A low-acuity patient calls, or is diverted to, a non-urgent hotline to seek medical advice for a health complaint.

2. COMMUNITY PARAMEDIC DISPATCH

The dispatcher creates a new incident via Beacon that alerts all of the community paramedics in the area, allowing the nearest and best qualified providers to be assigned and directed to the patient’s location.

3.  CONFIRM ON-SCENE

Once the responders have arrived and made contact with the patient, they confirm on-scene with Beacon

4. REQUEST OTHER RESOURCES

The paramedic begins their assessment and is given the option to involve additional care providers, for example a physician consultation or, in higher acuity cases, to request a BLS or ALS intercept.

5. PATIENT TRANSPORT

If and when transport is required, the paramedic can communicate through Beacon to the destination facility they’ll be going to, the patient’s acuity, and what their expected arrival will be.

6. PATIENT HANDOVER

Maps and call information are collected and compiled continuously to give public health authorities a real-time view on low-acuity patient conditions, care-seeking behavior and cost savings.

BEACON IN THE FIELD

"How A Software Program Can Save Lives"
Trek Medics on CNN Vital Signs with Dr. Sanjay Gupta
"The Life-Saving Mission of Tanzania's Killer Taxi Bikes"
Trek Medics International and Tanzania Rural Health Movement on BBC News

BEACON FEATURES

Community Paramedicine Features:

  • Adjustable distribution lists — Re-configurable data centers enable flexible responder alert lists for precision dispatching
  • Mutual aid — Scalable design makes it possible to coordinate resources between and across multiple municipalities in rural and urban settings
  • Advanced notifications — Allows for robust communication between transporting units and receiving facilities by sending status to updates at programmable intervals/checkpoints
  • Multiple destinations — Allows for inclusion and designation of multiple sending and receiving facilities
  • Hospital bypass — Functionality to track bed availability and hospital bypass status via web admin pages

Universal Features:

  • Low-tech set-up A single internet connected-device is required to launch
  • Universal accessibility — Can be used on any mobile phone, whether smartphone or feature phone, with or without internet connectivity
  • Easy-to-use interface — Text message interactions require minimal input, are easily followed, and are predictable; Admin and Dispatch interface is intuitive and accessible on any device
  • Automated control – After creating the initial alert, all resource coordination is automated, eliminating the need for dispatchers to micromanage individual resources
  • Mixed dispatching — Assign specific response units to an incident and/or crowdsource the nearest responders from larger pools
  • Modular architecture for easy customization — Beacon v3.0 has been re-built using a modular architecture to enable custom changes to message content and response sequence workflow