Beacon Emergency Dispatch

MOBILE DISPATCHING FOR ANIMAL RESCUE

Dispatch and coordinate animal rescue volunteers on any phone

Send alerts to trained animal rescue personnel anywhere

Beacon is a text message-based emergency dispatching platform for emergency responders and agencies that need better communications.

Designed by Trek Medics International for emergency medical dispatching, Beacon has also proven very effective in animal rescue dispatching. By relaying requests for emergency incidents as text messages to the nearest trained animal rescue responders, Beacon makes it possible for animal rescue groups to dispatch their networks anywhere there’s a mobile phone signal — with or without internet and on any mobile phone. Beacon automates the dispatching process by guiding the nearest available personnel to quickly locate, triage and request additional  resources when necessary.

Beacon Mobile App v3.0 - Initial Alert Details
Beacon Mobile App v3.0 - Proceed to Location
Beacon Mobile App v3.0 - Confirm Additional Resources
Beacon Mobile App v3.0 - Confirm Hospital Transport
Beacon Mobile App v3.0 - Confirm Hospital Arrival
Beacon Mobile App v3.0 - Response Times Summary
download Beacon Emergency Dispatch on the Google Play store

* Step 5 “Confirm Transport” is included in the EMS sequence for fire departments with EMS response. Fire departments without EMS response can change the settings to remove the Hospital Transport option.

Beacon helps animal rescue groups overcome three fundamental challenges in delivering rapid response whenever it’s needed:

1. BEACON COORDINATES ANIMAL RESCUE RESOURCES FROM AROUND THE COMMUNITY

Whether you’re responding from your clinic or field office, or you’re alerting multiple volunteers across several towns, Beacon reduces the need for redundant, time-consuming and error-prone radio chatter by automating the predictable aspects of animal rescue response through any kind of mobile phone

2. BEACON REDUCES RESPONSE TIMES

Beacon decentralizes emergency dispatching so that any animal rescue personnel carrying a mobile phone can be dispatched to emergency incidents, enabling responders anywhere to be called to the scene and giving them the ability to request additional resources from their own phones

3. BEACON REDUCES TECHNOLOGY COSTS

Mobile phones have radically changed the landscape and Beacon is taking full advantage of the opportunity. Whether you have legacy radio systems, off-the-shelf chat apps, or you have no system, Beacon offers a comprehensive dispatching solution that will easily integrate with whatever existing communications you have

launch the beacon platform today

1. CREATE AN AGENCY ACCOUNT

If you’re an Agency Manager and would like full access to the Beacon platform, click on the button below and register today!

  • Beacon Emergency Dispatch v3.0 Dashboard Image

2. INSTALL THE RESPONDER MOBILE APP

If you’re a responder with an agency that’s already using the Beacon Dispatch platform, download the Beacon Mobile App today for iOS or Android by clicking the link below!

Beacon Mobile App v3.0 - Initial Alert Details
Beacon Mobile App v3.0 - Proceed to Location
Beacon Mobile App v3.0 - Confirm Additional Resources
Beacon Mobile App v3.0 - Confirm Hospital Transport
Beacon Mobile App v3.0 - Confirm Hospital Arrival
Beacon Mobile App v3.0 - Response Times Summary
download Beacon Emergency Dispatch on the Google Play store

STILL HAVE QUESTIONS?

If you’re looking for help setting up Beacon, watch the videos below.

If you have questions about Beacon operations, read our manuals and FAQ.

If you still have questions, send us an email using the contact form below.

Beacon Emergency Dispatch Platform

HOW IT WORKS

ANIMAL RESCUE

1. EMERGENCY ALERT

A dispatcher receives a call from a witness to an emergency incident, collects their information and sends it as a text message alert to all available responders.

2. RESPONDER DISPATCH

After receiving replies from available resources, Beacon determines the nearest and most appropriate vehicles and personnel according to the dispatcher’s criteria, and instructs those responders to proceed to the incident location.

3.  CONFIRM ON-SCENE

Once the responders have located the animal(s), they inform Beacon that they are on-scene.

4. REQUEST MORE RESOURCES

The first responder to confirm arrival on-scene is marked as “Incident Commander’ and is given the option to request additional resources according to needs encountered on-scene.

5. CLINIC TRANSPORT*

When transport has been confirmed, the responder indicates to Beacon which facility they’ll be going to, with how many animals, and what their expected arrival will be.

6. PATIENT HANDOVER

While the patient is being transferred to the appropriate facility and advanced notification message is sent to the receiving clinic, including additional options for online veterinary consults.

* Not all responders will need the “Confirm Transport” step, which can also be removed for those without transport capabilities.