How Beacon Emergency Dispatch Works

Laptop - Dashboard Beacon Emergency Dispatch Platform

Beacon Dispatcher is a do-it-yourself computer-aided dispatch (CAD) platform that allows any organization to design, test, launch and be ready to scale their own emergency dispatching system in 30 minutes or less.


Once the web account is set up and responders are registered,* dispatchers can alert, coordinate and track responders through SMS and/or the Beacon mobile app.

*Dispatchers and Responders require separate accounts.
Go to the Account Sign Up page to learn how to set up each account type.

90-day Free Trial

Beacon v4.0 Released

Beacon Responder is the companion mobile app that allows emergency responders to receive and reply to incident alerts anywhere.

  • Reduce response times
  • Streamline end-to-end coordination of emergency response operations
  • Improve incident outcomes

The app provides real-time communication and incident updates when connected to the Internet and also allows responders to switch to SMS mode when Internet is not available.

*Dispatchers and Responders require separate accounts.
Go to the Account Sign Up page to learn how to set up each account type.


Web Platform

Single Internet-connected computer using Firefox or Google Chrome web browser



Safari, Internet Explorer, Microsoft Edge, Opera, smartphone web browser not supported

SMS & Mobile App Interfaces

SMS works on any mobile phone though a local SMS Gateway may be required



Mobile app requires Android (v4.1 or later) or iOS (v10.0 or later) smartphone

Having issues?
Contact us at [email protected]


Web Platform

Beacon Dispatcher accounts are priced on usage according to:

  • Number of incidents per month
  • Number of active responders
  • Device type (SMS and/or mobile app)
  • Local messaging rates

Discounts for non-profit organizations available.


Click below to start your 90-day free trial today.

SMS & Mobile App Interfaces

The Beacon Responder mobile app is free to download for all users, but has to be connected to a Beacon Dispatcher account to be used.

Contact Us

Beacon Use Cases

Click the title to read more about how Beacon’s being used to reduce response times and save lives.

Send us an email to share how you think Beacon can help your service.