Very few people know what to do in an emergency

Make sure you know when you’re needed

Beacon Emergency Dispatch Platform

Very few people think there’s anyone who can help

Make sure you know where you’re needed

Beacon Emergency Dispatch Platform

Very few people are comfortable handling the sick and injured

Make sure they know you can handle it

Beacon Emergency Dispatch Platform

Make sure you’re responding with

Beacon Emergency Dispatch Platform

Improve Emergency Care Anywhere

Text Message-based
Emergency Medical Dispatch

“9-1-1 where there is none”

Beacon has been developed with generous funding from:

google.org_tm_color_196x64px awards Trek Medics Impact Fund grant

And in collaboration with:

Vision Point Systems

How Beacon Emergency Dispatching Works


Beacon Emergency Dispatch - Message 2: Confirm On-Scene
Beacon Emergency Dispatch - Message 3: Request Additional Resources
Beacon Emergency Dispatch - Message 4: Confirm Ambulance Transport
Beacon Emergency Dispatch - Message 5: Confirm Hospital Arrival


Beacon: Prehospital Emergency Dispatch and Response Workflow

About Beacon Emergency Dispatch

BEACON is an open-source, text message-based emergency medical dispatching platform designed by Trek Medics International specifically for communities where consistent ambulance response is not available. By relaying requests for assistance from the scene of an emergency to trained responders throughout the community via text message, Beacon enables the nearest available emergency care providers to quickly locate, treat, and transport emergency victims to local hospitals.


A Need For Urgent Innovation

Right now there are 4-5 billion mobile phone subscribers across the globe who have no way to call for help in the event of an emergency using a simple number like 9-1-1. Yet, according to the World Bank, “Nowhere is the demand for efficient communication and rapid transportation more critical than in emergency medical care.”[i]


About The Platform

Developed in partnership with Vision Point Systems (Blacksburg, VA), Beacon mimics the conventional emergency dispatch technologies used by the most advanced emergency systems, but relies on personal devices to offer a cost-effective solution that’s both scalable and sustainable.


Additional Emergency Dispatch Features

  • Low-tech set-up — A single internet connected-device is required to launch
  • Universal accessibility — Can be used on any mobile phone, whether smartphone or feature phone, with or without internet connectivity for daily operations
  • Easy-to-use interface — Text message interactions require minimal input, are easily followed and predictable; responsive Admin and Dispatch interfaces make the platform accessible from any smartphone
  • Automated coordination– After creating the initial alert, all resource coordination is automated, eliminating the need for dispatchers to micromanage individual resources
  • Low-maintenance operations — Just register the Responder’s mobile phone number and they’re ready to go
  • Modular architecture for easy customization — Beacon v2.0 has been re-built using a modular architecture to enable custom changes to message content and response sequence workflow
  • Remote access or local installation — The Beacon platform is open source and freely available. However, not everyone has software programmers on staff, so we can make Beacon available to you at an affordable cost via access to our remote servers. For installation on local servers, we’re also available to discuss more

[i] Kobusingye O, Hyder A, Bishai D, et al. “Emergency Medical Services.” In: Jamison D, ed. Disease Control Priorities Project. 2011 Chap. 68, p.1261–1279.

Read about the different ways you can use Beacon
to improve emergency medical care anywhere.

Paramedicos de emergencia prehospitalaria de manzanillo
Prehospital Emergency Care9-1-1 where there is none
Emergency ObstetricsConnecting labor to delivery
Improving Emergency Care in Mwanza, Tanzania
Inter-Facility Transfer NetworksManage patient flow
Outbreak map splash_IMG
Disease OutbreakStay ahead of the epidemiological curve
RTI wp
Road Traffic InjuriesImmediate post-crash care
Mobile Dispatching for Internally Displaced Person (IDP) Camps
Disaster Response & RecoveryManagement tools for austere deployments
Beacon Emergency Dispatch for Persons with Disabilities
DisabilityInclusive access to inclusive services