Dispatch and Track Volunteer Responders

Beacon Emergency Dispatch Platform

Text Messsage-based Emergency Dispatch Software

download Beacon Emergency Dispatch on the Google Play store

Beacon Features


Design, test, launch and be ready to scale Beacon in less than 30 minutes

SMS Compatiblity

Beacon works on any mobile phone, using push notifications when responders have internet and SMS alerts when they don’t

Responder Tracking

Know where the volunteers are and what they’re up to with GPS tracking

Destination Tracking

Load custom destination facilities, whether hospitals or evacuation shelters

Editable Maps

Editing tools allow responders to get real-time updates through the application maps to maintain vigilant situational awareness

Real-Time Reports

Beacon offers real-time performance reports for individual responders, incidents, and aggregate performance

Have Questions?
Call Us!


launch the beacon platform today


If you’re looking to improve your agency’s communications, sign up for an Agency Account today!

  • Beacon Emergency Dispatch v3.0 Dashboard Image


If you’re a responder with an agency that’s already using the Beacon Dispatch platform, download the Beacon Mobile App today for iOS or Android by clicking the link below!

Initial Alert flooding - Beacon Emergency Dispatch v2.0
Confirm on-scene flooding - Beacon Emergency Dispatch v2.0
Beacon Emergency Dispatch for iOS - Message 3: Confirm Additional Resources
Beacon Emergency Dispatch for iOS - Message 4: Confirm Transport
Beacon Emergency Dispatch for iOS - Message 5: Confirm Hospital Arrival
Beacon Emergency Dispatch - Swahili
download Beacon Emergency Dispatch on the Google Play store


If you’re looking for help setting up Beacon, watch the videos below.

If you have questions about Beacon operations, read our manuals and FAQ.

If you still have questions, send us an email using the contact form below.

Beacon has been developed with generous funding from:

Cisco Systems Corporate Social Responsibility
Twilio.org awards Trek Medics Impact Fund grant
Google.org Awards Trek Medics Global Impact Award

And in collaboration with:

Vision Point Systems

About Beacon Emergency Dispatch

BEACON is a text message-based emergency dispatching platform designed by Trek Medics International specifically for communities where consistent ambulance response is not available. By relaying requests for assistance from the scene of an emergency to trained responders throughout the community via text message, the Beacon emergency application enables the nearest available emergency responders to quickly locate, treat, and transport victims to local hospitals when needed.

AN URGENT NEED FOR INNOVATION Right now there are 4-5 billion mobile phone subscribers across the globe who have no way to call for help in the event of an emergency using a simple number like 9-1-1. Yet, according to the World Bank, “Nowhere is the demand for efficient communication and rapid transportation more critical than in emergency medical care.”[i]

ABOUT THE PLATFORM Developed in partnership with Vision Point Systems (Blacksburg, VA), Beacon mimics the conventional emergency dispatch technologies used by the most advanced emergency systems, but relies on personal devices to offer a wireless emergency alert system that’s both scalable and sustainable. [i] Kobusingye O, Hyder A, Bishai D, et al. “Emergency Medical Services.” In: Jamison D, ed. Disease Control Priorities Project. 2011 Chap. 68, p.1261–1279.

Made with  by TREK MEDICS


Active Use Cases

Whether dispatching for a motor vehicle collision or an expectant mother in labor, in a possible cholera outbreak or to manage the day’s routine referrals, a good dispatching system takes the guesswork out of emergency communications. Beacon achieves this by automating the coordination of emergency resources, making sure the right help is delivered by the right people in the quickest and most effective way possible, every single time.

Click on each photo to learn more about how Beacon is being used today.

Prehospital Emergency Care

Mexico Violence -- Ambulance Response ©Guillermo Arias, with permission

Emergency Obstetrics

Bed Transport for Woman in Labor - Sud, Haiti

Disaster Response

Cómo Establecer una Red de Respuesta Comunitaria para el Próximo Huracán | Rescate Ambar

Transfers & Referrals

patient ambulance compartment

Inclusive Services

Beacon Emergency Dispatch for Persons with Disabilities

Disease Outbreak

Patient Transport by Personal Motorcycle
Dial 911 in major cities and tourist spots to call an ambulance in the Dominican Republic

Since we first launched Beacon, the Dominican Republic has been an ideal partner with scores of trained and willing volunteers in communities across the country responding to emergencies on some of the world’s most dangerous roads.

Dial 112 or 114 to call an ambulance in Tanzania

Led by the indefatigable Dr. Marko Hingi, the Tanzania Rural Health Movement in Mwanza has been using Beacon to pioneer a community-based emergency medical system of moto-taxi drivers, firefighters and community health workers, bringing together a diverse group of responders and coordinating their operations.

Dial 911 or 107 to call an Ambulance in Argentina

Recently launched in the rural center of the country, the Selva Fire Department are using Beacon to dispatch community volunteers to a range of community emergencies.